FAQ'S

FAQ'SInfinite stone Solution

FAQ'S

1-Is granite high maintenance?

In fact, granite countertops require very little maintenance. You only have to clean them with a mild soap and warm water and apply a sealer as needed.

 

2-Does heat damage granite?

No, granite can withstand very high temperatures. Placing hot pans or a hot kettle will not cause any damage to the granite’s color or stability. However, it is recommended that you use trivets because of other reasons.

 

3-Can granite be repaired?

The answer is sometimes. Chips that occur from accidental impacts can be fixed. Cracked counters can sometimes be filled but the repair will be noticable.

 

4-What is the thickness used for granite countertops?

We recommend using 3cm (1 ¼”) thick granite for countertop application. 1 ¼” thickness granite is sturdy enough to be placed directly on the cabinets. Granite also comes in 3/4″ thickness.

 

5-What surface finished does granite come with?

  • Polished: A shiny, glossy surface. This is by far the most popular.
  • Honed: A matte finish.
  • Brushed / Antiqued: A textured surface

 

6-Does granite need to be resealed regularly?

Yes. you would need to seal your countertops once a year or every six months. 

 

7-Can i keep my existing tile backsplash?

The answer is Yes and No. We cannot guarantee that the existing tile will not break or chip while removing the old countertops. Secondly, if the granite being installed is a different thickness than the counters being removed there could be a gap between the existing tile backsplash and the new countertop.

 

8-Does seams in granite show?

Yes, seems are visible if you look carefully at the countertops. However, the goal of a good granite installation company is to make them as inconspicuous as possible. Some stones tend to hide the seams better than others.

 

9-How much does granite weigh?

granite weighs about 16 to 17 pounds per square foot.

 

10-How do you attached the granite to the cabinets?

The stone countertops are places on the cabinets and, after ensuring that everything is leveled, a bead of silicon is applied at the intersection of the cabinets and the underside of the stone. This is sufficient to hold the countertops in place in a normal situation.

If the cabinets are not leveled, which is not uncommon, we have to place shims underneath the countertops to level them.

11-How do i prepare for templating?

On the day of template our technician will use a laser templating device to create a digital template of your countertops. He will need an unubstructed view of the entire countertop so we ask that the counters are clear from any objects.

 

12-Will there be any dust?

Creating cut-outs for sinks, cooktops, and faucet holes do create dust if and when these must take place in the home. However, our installers will do their best to minimize dust.

 

13-Who does my pluming and electrical connections?

we are only allowed to disconnect pluming & electrical . We can NOT re connect!! we are not licensed to do so. 

 

14-Will my granite look like my sample?

Granite is a natural stone created by the forces of nature. It is composed of various minerals and is susceptible to wide variations in color, texture, spotting, veining and cracking. These variations are expected and are the source of its natural beauty. Therefore, no 4” x 4” sample can completely represent the changes found throughout a whole slab of granite. If you select a color that has a lot of movement and varies in color you will select your actual slab to be used in your kitchen by either selecting at Texas Custom Granite or one of our many suppliers.

 

15-How do you clean granite?

Warm soapy water will do the trick. You can always use cleaners specifically formulated to help clean and protect stone surfaces as well.

 

16-Will my granite countertop have visible seams?

Most granite installations will require at least one or more joints called seams. During layout and design, we will try to minimize the number of seams required. Additionally, our care in manufacturing ensures that edges fit together very tightly to help lessen the appearance of visible seams. You will however be able to see and feel all granite seams.

 

17-How should i prepare for installation & how long will it take?

The Average 2 slab kitchen installation usually takes about 4-6 hours from start to finish.

Recommendations to Prepare for Installations:

  • Installation Preparedness:  Access: Granite countertops are extremely heavy, and installers need clear access to entry ways. Please have your walkways and driveways as clear as possible.
  • Cabinets:  We recommend that you empty the cabinets under the sink base because they will be drilling the faucet holes on site. Even though we have one guy drilling and another holding the vacuum it is impossible to catch all dust. We will vacuum up our mess, but do not wipe down the cabinetry.
  • Safety:  Please remove any breakable items and cover items to protect them from dust. Granite installation can create a lot of dust.  Our installers do try to control the mess the best they can, but please remember that this is construction and it is by definition a messy business.
  • Faucets: Please have ready any faucets, soap dispensers,  disposal switches, reverse osmosis spigots and any other items that need to be drilled into the countertops. Your plumber will NOT be able to drill extra holes.
  • Sinks:  Top mount sinks will be cut on site inside the home after the tops have been set in place. Under-mount sinks are cut and polished at our shop and attached at the job site.
  • Cook Tops:  These will be cut out inside the home once the top has been set on the cabinets. Even though we do our best to lessen the dust it is the responsibility of the homeowner to remove any soft glide hardware or anything they fell the fine granite dust will damage.
  • Dishwashers:  These need to be in their final position. We install a metal bracket across the top of the cabinet that you can screw your dishwasher tabs into the following day.
  • Refrigerators:  These need to be in their final position.
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How we achieve

See How It Works

01

ESTIMATE

INFINITE STONE will come out and measure your countertops to see how much square footage you have in order to know how much material we would need. INFINTE STONE relies on digital templating harware and cad software to capture an accurate layout of your job. By using a laser measuring device we are able to capture any bowed walls along with precise cabinet dimensions so your countertops will fit like a glove

02

Material

Infinite stone will help you pick out materials that best suits your lifestyle. We have various options from Natural stone granite, quartz , quartzite, glass stone , marble, dolomite, onyx, porcelain.

03

Fabrication.

We take great pride in our fabrication process Our highly skilled hand fabricator inspects the entire countertop and completes any further improvements needed. The improvements may include cuting sinks & polishing taking care of any sharp edges, fixing any chips in the edge profiles, etc. Once satisfied with the final outcome, the pieces are cleaned thoroughly and sealed

04

Installation

At this point the granite countertops are ready to go. Our in-house install teams place your granite in our specially designed trucks to come to your home for the final installation.